At e2000m, the protection of your personal data is a fundamental commitment, not an afterthought. This Privacy Policy explains precisely what information we collect when you use our platform, why we collect it, how it is stored and protected, and what rights you hold over your own data. Please read this document carefully before registering an account or using any e2000m service.
Last Updated: 1 January 2026Our Commitments
These principles summarise e2000m's approach to data privacy. They do not replace the full legal text below — please read the complete policy for all details.
e2000m collects personal data solely for defined, lawful purposes — including account management, identity verification (KYC), payment processing, and regulatory compliance. We never collect data speculatively or without a clear business or legal basis.
Your personal data will never be sold, rented, or traded to any third party for their own commercial use. Where data is shared with service providers (e.g., payment processors, KYC verification partners), it is done under strict contractual data-protection obligations.
All data transmitted between your browser and e2000m's servers is protected by TLS (Transport Layer Security) encryption. Stored personal data is held on secured servers protected by access controls, firewalls, and regular independent security audits.
You have the right to access, correct, and (in many circumstances) request deletion of the personal data e2000m holds about you. You may also withdraw consent to marketing communications at any time. All such requests are handled promptly and without charge.
e2000m retains personal data only for as long as it is required to fulfil the purpose for which it was collected, or as required by applicable law. After the applicable retention period, data is securely deleted or anonymised in accordance with our data retention schedule.
We believe you deserve to know exactly how your information is used. If you have any question about this policy or a specific request regarding your data, our support team at [email protected] will respond within five (5) business days.
Scope: This Privacy Policy applies to all users of the e2000m platform accessible at https://e2000m.cam, including its mobile browser interface and any associated sub-domains. It governs the collection, use, storage, and sharing of personal data by e2000m in connection with your use of our services.
e2000m ("we", "us", "our") is committed to protecting the privacy and personal data of all individuals who interact with our online betting and gaming platform. This Privacy Policy has been drafted to provide you — our player ("you", "your") — with a clear, honest, and comprehensive account of our data practices.
e2000m primarily serves players based in Indonesia, where our platform is used in English by a preference segment of Indonesian bettors who engage with international gaming brands. Our services include sports betting (including markets covering BRI Liga 1, EPL, Piala AFF, and Timnas Indonesia fixtures), live casino, slot games, and togel (Indonesia's traditional numbers lottery).
This policy applies to personal data collected through the e2000m website, our customer support channels (including live chat), and our payment processing flows. It does not cover third-party websites that may be linked to or from our platform — we encourage you to read the privacy policies of any third-party service you use in connection with e2000m.
By registering an account or continuing to use e2000m after the date shown above, you confirm that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
e2000m collects the following categories of personal data from players and prospective players:
| Category | Specific Data Points | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, nationality, government-issued ID number (e.g., KTP), photographs submitted for KYC | Account registration, age verification, identity verification (KYC), AML compliance |
| Contact Data | Email address, mobile phone number, residential address in Indonesia (city, province, postal code) | Account communications, support, transaction notifications, regulatory correspondence |
| Financial Data | Bank account details (bank name, account holder name, last four digits of account number), e-wallet identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history in IDR | Processing deposits and withdrawals, fraud prevention, AML monitoring |
| Technical Data | IP address, device type and operating system, browser type and version, session timestamps, referral URL | Platform security, fraud detection, service optimisation, geo-restriction enforcement |
| Usage Data | Pages visited, games played, bet history, wagering patterns, session duration, feature interactions | Responsible gaming monitoring, product improvement, personalisation, bonus eligibility |
| Communications Data | Records of live chat conversations with support, emails sent to and received from e2000m, any documents submitted voluntarily | Customer service quality assurance, dispute resolution, regulatory evidence retention |
e2000m collects personal data through the following mechanisms:
e2000m processes your personal data on the following legal bases, depending on the specific purpose of the processing activity:
e2000m uses the personal data it collects for the following specific purposes:
To create and maintain your e2000m account, authenticate your identity at login, manage your account settings and preferences, and communicate with you regarding your account status, balance changes, and security alerts.
To process your deposit and withdrawal requests via your chosen Indonesian bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) or e-wallet (OVO, DANA, GoPay, ShopeePay, LinkAja), to reconcile transactions, and to investigate and resolve any payment disputes.
To verify your identity in accordance with our KYC obligations, to monitor transactions for indicators of money laundering or fraud, to screen against applicable sanctions lists, and to fulfil all reporting obligations required under our international gaming licence.
To monitor your usage patterns for signs of problem gambling behaviour, to apply and enforce any self-imposed limits or exclusions you have set, and to make proactive interventions where our responsible gaming algorithms identify a player who may be at risk. Please see our Responsible Gaming page for more information.
To detect and prevent unauthorised account access, bot activity, duplicate account creation, bonus abuse, match-fixing, and any other form of fraudulent or prohibited conduct on the e2000m Platform.
To respond to your enquiries, resolve complaints, and maintain records of support interactions for quality assurance and dispute resolution purposes. Our support team includes Indonesian-speaking agents available 24/7.
To analyse aggregated usage data and improve the e2000m Platform's performance, user experience, and product offering. Where analytics data is used for this purpose, it is aggregated and anonymised wherever possible.
To send you promotional offers, bonus notifications, and personalised recommendations where you have consented to receive such communications. You may opt out of marketing communications at any time (see Section 13).
e2000m does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients, solely to the extent necessary for the purposes described in this policy:
All third-party service providers who receive your personal data are required to maintain appropriate data security standards and are prohibited from using your data for any purpose beyond the specific service they provide to e2000m.
e2000m operates internationally, and your personal data may be transferred to and processed in countries outside of Indonesia. Some of our service providers — including cloud hosting, KYC, and game content partners — may process data in jurisdictions that do not provide the same level of data protection as Indonesia's Personal Data Protection Law (UU PDP).
Where such transfers occur, e2000m takes steps to ensure that appropriate safeguards are in place, including:
If you would like further information about the specific safeguards e2000m has put in place for international data transfers, please contact us at [email protected].
e2000m uses cookies and similar tracking technologies on the Platform to ensure core functionality, enhance your experience, and support our analytics and security operations. The categories of cookies we use are as follows:
These cookies are essential for the Platform to function correctly. They enable core features such as session authentication, security token management, and fraud detection. These cookies cannot be disabled without significantly impairing your ability to use e2000m. No consent is required for strictly necessary cookies.
These cookies remember your preferences (such as your preferred language, odds format, or notification settings) so that you do not need to re-enter them on each visit. Functional cookies improve your experience but are not required for core functionality.
These cookies help e2000m understand how players navigate the Platform — which pages are visited most frequently, where players encounter errors, and how session flows can be optimised. Analytics data is aggregated and does not directly identify individual players. We use analytics cookies only where you have provided consent.
Where you have consented, these cookies allow e2000m to deliver targeted promotional offers and personalised game recommendations based on your usage history and preferences. You may withdraw consent to marketing cookies at any time via the cookie preference settings accessible from the Platform footer.
Managing Cookies: Most browsers allow you to control cookie settings through their built-in privacy tools. However, disabling strictly necessary cookies will impair the functionality of e2000m. Disabling analytics or marketing cookies will not affect your ability to play or withdraw funds.
e2000m implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
While e2000m takes all reasonable precautions to protect your data, no internet-based platform can guarantee absolute security. You are responsible for keeping your own account credentials confidential and for notifying e2000m immediately if you suspect unauthorised access to your account.
e2000m retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to any minimum retention periods imposed by applicable law or our licensing obligations. Our standard retention periods are as follows:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data (from which you cannot reasonably be identified) may be retained indefinitely for statistical and product improvement purposes.
Subject to applicable law and certain legal exceptions, you have the following rights with respect to the personal data e2000m holds about you:
To exercise any of the above rights, please submit a written request to [email protected] with the subject line "Data Rights Request — [Your Account Username]". e2000m will acknowledge your request within five (5) business days and aim to fulfil it within thirty (30) calendar days. Complex requests may require additional time, in which case e2000m will notify you of the extended timeline.
Identity Verification for Rights Requests: To protect your data from unauthorised access, e2000m may require you to verify your identity before fulfilling a data rights request. This verification requirement is a security measure, not an obstacle to exercising your rights.
e2000m strictly prohibits the registration of accounts by persons under the age of 21 years. The Platform is designed and marketed exclusively for adults aged 21 and over. We do not knowingly collect personal data from persons under 21.
If e2000m discovers or is notified that an account has been registered by a person under the age of 21, the account will be closed immediately, all associated personal data will be securely deleted (subject to any mandatory legal retention obligations), and any deposited funds will be returned to the payment source after verification.
If you believe that e2000m may have inadvertently collected personal data from a minor, please notify us immediately at [email protected] so that we can take prompt corrective action.
With your consent, e2000m may send you promotional emails, SMS notifications, or in-platform messages about bonuses, new game launches, seasonal promotions (including those tied to Indonesian cultural events such as Idul Fitri, Ramadhan, and Indonesian Independence Day on 17 August), and other relevant offers.
You may withdraw your consent to marketing communications at any time by:
Withdrawal of consent to marketing communications will be processed within five (5) business days. Please note that even after opting out of marketing, you will continue to receive transactional communications related to your account (e.g., deposit confirmations, withdrawal notifications, security alerts) — these are not marketing messages and cannot be opted out of while your account remains active.
e2000m reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or our business operations. When material changes are made, we will:
Your continued use of the e2000m Platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any change to this policy, you should close your account and cease using the Platform.
If you have any questions, concerns, or complaints about this Privacy Policy or the way e2000m handles your personal data, please contact us through any of the following channels:
e2000m takes all privacy complaints seriously. Upon receipt of a formal privacy complaint, we will acknowledge it within two (2) business days, investigate the matter thoroughly, and provide a substantive response within thirty (30) calendar days. Where a complaint cannot be resolved to your satisfaction through our internal process, you may refer the matter to the relevant data protection authority or seek independent legal advice.
For all data rights requests (access, rectification, erasure, portability, objection), please include your full name, registered email address, and a description of your request in your communication. This allows us to locate your account and process your request efficiently and securely.
Continue Exploring
For more information about your rights and responsibilities as an e2000m player, explore the pages below or reach out to our support team at any time.